ridgeline medical | Idaho falls

Telehealth Visits

Make an Appointment Today!

Ridgeline Medical

See Your Doctor without coming into the Clinic

The outbreak of the Covid-19 virus and the demand for social distancing has increased the use of telehealth appointments at Ridgeline Medical.

Our video conferencing software allows you and your doctor to see and hear each other as you discuss your concerns or any symptoms you may have.

We use YourHealthFile, which allows us to remain professional and HIPAA compliant.

You may avoid insurance co-pays and deductibles

Recently, Blue Cross of Idaho announced that it is waiving all co-pays for clients using the telehealth system. Consequently, using this new way of seeing your doctor could come at no cost to you.

Please check with your individual insurance carrier to see if they also are taking part in this approach to telehealth visits.

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HOW IT WORKS

Telehealth visits are easy to setup

  1. Call us at (208) 715-9990 We will create an account for you and send you an email invitation so you can start filling in your personal information.
  2. Fill out your online registration. The form asks the same health-related questions that our office assistants would ask. Be sure to set aside enough time before your appointment to complete the form.
  3. Schedule an appointment by requesting a virtual visit from any of our providers.

FAQs

A telehealth visit at Ridgeline Medical allows patients in Idaho Falls and surrounding areas to see and speak with their provider via secure video from home. Our HIPAA-compliant platform connects you with your doctor for consultations just like an in-person visit.

Patients in Idaho Falls and nearby communities can schedule a telehealth visit by calling Ridgeline Medical. Our team will help you set up your account, complete registration, and request a virtual visit with one of our providers.

You’ll need a device with internet access — such as a smartphone, tablet, or computer with a camera and microphone — to join your telehealth visit. Before your appointment, ensure you have a private space for your consultation. Telehealth is available for patients throughout Idaho Falls and surrounding areas.

Many insurance plans cover telehealth visits, but coverage can vary by provider and policy. Patients in Idaho Falls and surrounding areas should check with their insurance company to confirm benefits. Ridgeline Medical can also help guide you on insurance coverage and any potential costs for virtual visits.

Telehealth visits are ideal for many non-emergency health concerns, follow-ups, medication questions, and ongoing care needs. Patients in Idaho Falls and surrounding areas can discuss symptoms, treatment plans, or prescriptions with their provider from the comfort of home.

“Monica and her team are FANTASTIC… I have been a patient of Monica for many years and will always be. She truly loves each of her patients and is very supportive and understanding to our individual needs. I tell everyone about her, she is the best”

Jennifer Brown