Privacy Policy

Privacy Policy for Ridgeline Medical – Idaho Falls, Idaho

At Ridgeline Medical, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and digital platforms.

Information We Collect

We may collect personal information from you when you:

• Register on our website

• Schedule an appointment

• Subscribe to our newsletter

• Fill out a form

• Respond to a survey or marketing communication

This may include your name, email address, phone number, or other details that help us provide a high-quality experience.

How We Use Your Information

The information we collect may be used in the following ways:

• To personalize and improve your experience with Ridgeline Medical

• To respond to your customer service requests

• To send periodic emails about services, updates, or promotions

How We Protect Your Information

Your personal information is stored within secure networks and is only accessible by authorized personnel. All sensitive data is encrypted using Secure Socket Layer (SSL) technology. Any transactions are processed through a secure gateway provider and are not stored on our servers.

Use of Cookies

Our website may use cookies for functionality and tracking purposes. You can disable cookies via your browser settings. However, please note that some features may not function properly if cookies are turned off.

Third-Party Disclosure

Ridgeline Medical will never sell, trade, or share your personal information, including phone numbers or email addresses, with third-party marketers. Information may only be shared when legally required or with your express consent.

Google & Facebook Advertising

We may use Google Analytics and Facebook Pixel for tracking interactions with our ads and website. These tools may utilize cookies and other identifiers to deliver relevant advertising content.

For more information:

• Google Advertising Policy

• Facebook Advertising Policy

You may opt out of interest-based advertising using the ad settings pages for Google and Facebook.

Children’s Online Privacy Protection Act (COPPA)

Ridgeline Medical does not knowingly collect personal information from children under the age of 13 and does not target services to this age group.

Data Breach Protocol

In the event of a data breach, we will notify affected users via email within 7 business days. Ridgeline Medical adheres to the Fair Information Practice Principles, ensuring individuals have enforceable rights to seek redress if their data is misused.

CAN-SPAM Compliance

We comply with the CAN-SPAM Act by:

• Including our physical business address in all emails

• Offering an easy opt-out method

• Honoring unsubscribe requests promptly

• Avoiding false or misleading subject lines or sender names

You can unsubscribe at any time by following the link at the bottom of each email or by contacting our office.

HIPAA Privacy Policy

Notice of Privacy Practices

This notice explains how your Protected Health Information (PHI) may be used and disclosed and how you can access this information.

By engaging with Ridgeline Medical services, including form submissions and appointment requests, you acknowledge that your health information may be securely transmitted to our team for the purpose of treatment, care coordination, and communication.

In accordance with HIPAA and HITECH regulations:

• We do not sell or misuse PHI

• PHI is stored securely and accessed only by authorized personnel

• Any agents or subcontractors handling PHI are held to the same privacy standards

• We minimize the amount of PHI used or shared to only what is necessary

For more information or questions about this privacy policy or our HIPAA compliance, please contact our office directly.

HOW TO CONTACT US

If you have any questions, comments or requests regarding this Policy, please contact us using the contact information at RidgelineMedical.org/Contact.